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Concierge
06-13-2017



Would you like a meaningful job that is different every single day? The Concierge is a critical team member and serves as the very first person guests, visitors and vendors meet. We are searching for a warm, friendly, courteous person to take on the challenge of no two days being the same. If you can think on your feet, multi-task, and work well in an ever-changing environment, you have found the first step in a meaningful career in Senior Living. Come join our team in our residents' home!
The main objective is to assist the Community Leadership Team in helping the community run smoothly in administrative activities. Professional demeanor and appearance are needed in this public relations job. You will serve residents, their families, and other team members daily providing information and support. This position often grows into leadership opportunities at our communitites through following in the steps of the Business Office Manager or the Sales and Marketing Director. Our company even boasts several Executive Directors that began their careers in this role!

*    Receive guests and visitors, having them sign in.
*    Assist visitors in finding resident rooms.
*    Answer telephone, takes messages (to include caller's name, telephone number, time and date of call), respond to requests, forward information to other staff members.
*    Announce appointments and arrivals to appropriate staff.
*    Type memos, correspondence, reports, and other documents as requested.
*    If requested, sort mail and distribute appropriately to mailboxes, residents and departments.
*    Create and maintain an atmosphere of warmth, personal interest and positive emphasis.
*    Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected.
*    Be knowledgeable about facility services and rates, providing families and/or prospective residents with tours and/or facility information.
*    Assemble and maintain admission and information packets.
*    Keep front desk and lobby area neat and organized.
*    Perform any other duties assigned by Director/Administrator.
*    Other duties as assigned

*    Caring about people. Previous work with seniors would be fantastic!
*    Drive for doing the right thing and seeing things through to the end
*    Passionate about a job well done, having fun, and celebrating success
*    Confident to speak up
*    Great listener
*    Takes ownership and adds value – seeks to improve something every single day!
*    Consistently exhibits respect in all interactions
*    Ability to be level-headed in emergency situations and have an acute sense of responsibility
*    Possess a spirit of cooperation and enthusiasm
*    Understands and maintains confidentiality


Apply Here: http://www.Click2apply.net/nw98bq9np44zwxsy

 

PI98128241



Job Type:
Full-time

Location:
PORTSMOUTH,

Salary:
[n/a]

Date available:
07-13-2017

Company:
Commonwealth Assisted Living

Company Description:
On January 18th 2002, our Founder and CEO, Richard J. Brewer, celebrated both the birth of his daughter, and the birth of a new company. Beginning with just three communities that year, Commonwealth Assisted Living has grown in both size and scope to 20 communities as of 2014, and become Virginia\'s premier provider of Independent Living, Assisted Living and Memory Care. Mr. Brewer has been in the senior housing industry for almost 20 years. He has been intimately involved in the company\'s growth & development. With our Home Office located in Charlottesville, Virginia, our leadership team is within a four-hour driving radius of every one of our communities. Our entire team is dedicated to provide high-quality housing, personal care and comprehensive services that are responsive to the needs and preferences of residents and their families. Since acquiring our first community, we have grown to become one of the largest providers of assisted living services in the state of Virginia with a combined capacity of over 1,300 residents. 15 of our assisted living communities already offer our specialized Alzheimer\'s/dementia program, Sweet Memories™, and more growth is on the horizon. Our purpose is to provide optimum resident care with the most efficient operation possible. We have implemented many successful programs that have resulted in enhanced resident care and consistent compliance with regulatory standards. Our communities proudly display Commonwealth\'s Core Values Statement, outlining the key elements and actions that will attribute to resident satisfaction and the success of our communities as well as our organization as a whole. They read: “We CARE about people. We DO the right thing. We are passionate, have fun, and CELEBRATE success. We SPEAK UP! It\'s our responsibility. We take OWNERSHIP and ADD value in all we do. We are RESPECTFUL.” At Commonwealth Assisted Living, we care about our residents and their families in the same way we care about each other.

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