Works under the supervision of the Vice President of Patient Care Services. Has 24-hour responsibility for the management and leadership of all Home Care/Hospice staff and disciplines in the provision of Home Care. Maintains Home Care/Hospice agency in compliance with all regulatory agency rules and regulations for Home Care/Hospice certification. Coordinates all Home Care programs, providing assurance of continuity of care. Responsible for the direct management and coordination of the nursing care program services rendered to patients/families, as well as the development and implementation of the nursing care standards and procedures. Responsible for marketing of all Home Care/Hospice programs and development and implementation of new Home Care/Hospice programs. Upholds the mission and values established by Memorial Healthcare. Provides administrative leadership and direction to all assigned departments including planning, directing, financial performance, performance improvement, human resource management evaluation of care, and service initiatives. Strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. As a customer-focused Memorial Healthcare team member, he/she must be accessible, flexible, knowledgeable, and responsive.
EDUCATION: Bachelor's degree in nursing or related field. Current licensure as a registered nurse in the State of Michigan. Master's degree in nursing or other applicable field or 15 years progressive administrative experience in a healthcare organization.
EXPERIENCE: Knowledge of Home Health/Hospice philosophy and Home Health/Hospice patient/family relationship. Knowledge of The Joint Commission, Medicare, Medicaid, BCBSM rules and regulations, as well as licensure standards. Knowledge of Home Health/Hospice reimbursement through third-party payors. A minimum of two years of Home Health supervision and/or administration preferred. Long Term Care experience preferred. Working knowledge of nursing policies and procedures. Previous Home Health experience required. Previous Hospice experience preferred.